The Top 10 Most Asked Questions When Buying a Mattress Online

1. How do I know what size mattress I need?

First things first—size matters! The size of the mattress you need depends on your available space and who’s sleeping on it. Here’s a quick breakdown:

• Single: Ideal for kids or smaller rooms.
  
  

• Double: A good choice for a single adult or smaller couples.
  
  

• King & Super King: Perfect for couples who love space or for anyone who’s got a bigger bedroom.
  
  

Additionally, if you already have a bed frame, make sure the mattress you choose fits your frame's size. If you don’t have a bed frame yet, or you’re moving into a new house, it might be a great time to consider buying one of our mattress bundles. These bundles include everything you need for a perfect sleep setup, from the mattress to a supportive bed frame. It’s a hassle-free way to ensure your new mattress fits perfectly in your space.

Make sure to measure your bed frame or the space you plan to put your mattress before making a decision.

2. How firm should my mattress be?

Firmness is subjective, and it really comes down to your comfort preference. If you like to feel supported and enjoy a firm feel, you’ll want something with a high firmness rating. If you prefer a softer, plush feel, go for something more medium or soft. Also, your sleeping position matters:

• Back sleepers usually do well with a medium-firm mattress.
  
  

• Side sleepers may prefer something softer to relieve pressure on their hips and shoulders.
  
  

• Stomach sleepers might lean toward something firmer for proper spine alignment.
  
  

3. Do I really need to spend more to get a quality mattress?

A good mattress doesn’t have to come with a hefty price tag. At Nectar, we’re committed to providing you with the best sleep possible at an affordable price. You don’t need to spend a fortune to get a mattress that lasts, offers excellent support, and helps you sleep soundly for years to come. We believe that great sleep should be accessible to everyone, without breaking the bank.

4. What’s the difference between memory foam, innerspring, and hybrid mattresses?

Here’s the breakdown:

• Memory foam mattresses are perfect for contouring to your body, relieving pressure points, and reducing motion transfer (so no more waking up when your partner shifts).

• Innerspring mattresses use coils for support and tend to feel more "bouncy" than foam. 

• Hybrid mattresses combine the best of both worlds—memory foam for comfort and coils for support. They offer a balanced feel, providing the contouring benefits of foam along with the durability and support of springs.

Each type has its own benefits, so it’s all about your comfort preferences and what works best for your sleep style.

5. Can I really buy a mattress without trying it out first?

It’s a valid concern, right? You’re used to lying on a mattress before making a decision. But don’t worry—most online mattress companies offer risk-free trials ranging from 30 to 100 nights! This means you can try the mattress in the comfort of your home, and if it’s not right, they’ll let you return it for a full refund or exchange. For instance, Nectar offers a 365-night trial, so you’ve got a whole year to decide whether it’s the one for you!

6. What if the mattress smells when I first open it?

It’s completely normal! Mattresses that come vacuum-packed (like many foam ones) may have a slight odor when first opened. This is known as the “off-gassing” process, and it’s just the materials getting acclimated. Don’t panic! Just give it a few hours or a day to air out, and the smell should disappear.

7. How long does it take to get a mattress delivered?

Delivery times can vary depending on the brand, but many online mattress companies offer fast, free shipping. In fact, with Nectar, you could have your mattress delivered in just 3 working days! How’s that for convenience?

8. Do I need a box spring?

Not necessarily! Many modern mattresses, especially foam and hybrid mattresses, don’t require a box spring. Most of these mattresses are designed to work well with platform beds, slatted frames, or adjustable bases. Be sure to double-check the manufacturer’s recommendations for the mattress you’re buying.

9. What happens if my mattress is damaged during shipping?

Accidents can happen, but with Nectar, there’s no need to stress. If your mattress arrives damaged, just give our friendly customer service team a call—you’ll speak to a real human who’s ready to help. We’ll work quickly to sort things out, whether that means sending a replacement or finding another solution. Just make sure to check over your mattress when it arrives so we can jump in and make things right if needed.

10. How do I maintain my mattress once I’ve got it?

Once your mattress is in place, it’s easy to take care of. Rotate it every 3-6 months to ensure even wear (unless it’s a one-sided mattress). Avoid jumping on it, as fun as that sounds. And, if you’re using a memory foam mattress, make sure to let it air out regularly to avoid moisture buildup. Plus, a mattress protector can go a long way in keeping your mattress clean and fresh.

Wrapping Up

Buying a mattress online doesn’t have to be stressful. By asking the right questions and doing a bit of research, you can find the perfect mattress for your needs. And with companies like Nectar, you can enjoy 365 nights of risk-free trial, free shipping, and even get your mattress in as little as 3 working days. So take your time, choose wisely, and enjoy those restful nights ahead!